a stack of law-related books Quick Reference of Federal Accessibility Laws Related to Information and Telecommunication Technology



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The abbreviations listed in each of the cells below highlight the primary Federal laws that apply to various situations involving inaccessible technology. For example, if you have encountered inaccessible telecommunications, then Section 255 of the Communications Act, Section 508 of the Rehabilitation Act, Title IV of the ADA, and/or the Hearing Aid Compatibility (HAC) Act are your starting points for deciding which specific complaint procedures may apply to your situation. When you click on an abbreviation link below, you will see a page that lists highlights of the applicable laws.

Note: The laws listed in each cell do not indicate all of the Federal laws that could apply to a general situation. The intent of this quick reference is to give you the main starting points for deciding which complaint procedures may apply. After you choose a starting point and read the details, you may find that one or more additional laws apply to your situation. For instance, Section 504 may apply to a situation that involves inaccessible telecommunications if the telecommunications supports a program or activity that receives Federal financial assistance. In this case, however, the main "hook" in the quick reference is the "government-funded activity" and you can see that Section 504 is listed for that situation.


Does the situation involve...?
Telecom-
munications
Job-related technology Government-funded activity Private business Television


Click here to see highlights of all of the Federal laws.




a ringing telephoneHighlights of the Complaint Procedures that Apply to Telecommunications...


Section 255 of Communications Act Section 508 of Rehabilitation Act
  • Consumers with or without disabilities
  • Manufacturers and providers of telecom products and services
  • Conformance with accessibility guidelines if readily achievable
  • Enforced by FCC
  • Federal employees with disabilities
  • Members of the public with disabilities
  • Electronics, IT, telecom purchased by the Federal govt. after June 21, 2001
  • Conformance with accessibility standards or...
  • Information delivered through alternative means
  • Enforced by Federal Agency
ADA Title IVHearing Aid Compatibility (HAC) Act
  • Consumers with or without disabilities
  • Telecom relay services
  • Closed captioning of public service announcments
  • Enforced by FCC
  • Consumers with or without disabilities
  • Wireline, cordless telephones
  • Future: wireless
  • Compatible with hearing aids
  • Volume control
  • Enforced by FCC




a woman sitting at a desk typing on a computerHighlights of the Complaint Procedures that Apply to Job-related Technology...


Section 501 of Rehabilitation ActSection 508 of Rehabilitation Act
  • Federal employees and applicants with disabilities
  • Employment discrimination
  • Reasonable accommodations
  • Enforced by EEOC
  • Federal employees with disabilities
  • Members of the public with disabilities
  • Electronics, IT, telecom purchased by the Federal govt. after June 21, 2001
  • Conformance with accessibility standards or...
  • Information delivered through alternative means
  • Enforced by Federal agency
ADA Title I 
  • People with disabilities
  • Employment discrimination
  • Applicants and employees
  • Private employers with >= 15 employees
  • State and local governments
  • Congress and legislative branch of Federal govt.
  • Reasonable accommodations
  • Enforced by the EEOC
 




silhouettes of people standing in front of an American flagHighlights of the Complaint Procedures that Apply to Government-funded Activity...


Section 504 of Rehabilitation ActSection 508 of Rehabilitation Act
  • People with disabilities
  • Programs and activities that receive Federal financial assistance or are conducted by Federal executive agencies
  • Reasonable accommodations
  • Enforced by Federal agency
  • Federal employees with disabilities
  • Members of the public with disabilities
  • Electronics, IT, telecom purchased by the Federal govt. after June 21, 2001
  • Conformance with accessibility standards or...
  • Information delivered through alternative means
  • Enforced by Federal agency
ADA Title II (A)ADA Title II (B)
  • People with disabilities
  • Programs and activities conducted by state and local govt.
  • Reasonable accommodations
  • Enforced by DoJ
  • People with disabilities
  • Public transportation
  • Reasonable accommodations
  • Enforced by FTA




a city skylineHighlights of the Complaint Procedures that Apply to Technology Used to Support Private Businesses...


ADA Title III
  • People with disabilities
  • Business and non-profits
  • Restaurants, retail stores, hotels, private transportation, etc.
  • Reasonable accommodations
  • Enforced by DoJ




a televisionHighlights of the Complaint Procedures that Apply to Television...


Section 713 of Communications Act TV Decoder Circuitry Act
  • Consumers with or without disabilities
  • TV program captioning
  • Enforced by FCC
  • Consumers with or without disabilities
  • TVs with screens > 13 inches
  • Digital TV receivers with screens >= 7.8 inches
  • Closed captioning circuitry
  • Enforced by FCC
Televised Emergency Programming 
  • Consumers with or without disabilities
  • Televised info on emergencies
  • Regularly scheduled news and emergency news bulletins
  • Enforced by FCC


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