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August 1, 2004

The Information Technology Technical Assistance & Training Center

ACCESS E and IT NEWS

***Promoting Accessible IT & Telecommunications***



August 1, 2004 (Vol 4, Issue 10)

In This Issue:

UPCOMING EVENTS

  1. 2004 GSA/FTS Network Services Conference, "Tune Into Technology," Nashville, TN, August 16-19, 2004

FCC TELECOMMUNICATIONS/REGULATIONS

  1. TRS and Speech-to-Speech Services Report and Order
  2. Obligation to Designate Agent for FCC Complaints
  3. FCC Public Notice Summarizes Status of TRS Calls from Payphones

FOR YOUR ACTION/INFORMATION

  1. Public Comment Period-Standards & Guidelines of Service: Library of Congress Network of Libraries for the Blind and Physically Handicapped
  2. The Access Board Has Issued the New ADAAG and ABA Accessibility Guidelines
  3. Reauthorization of Assistive Technology Act
  4. Report Finds FERC Has Mishandled Its Technology

ARTICLES/PUBLICATIONS

  1. "Wide Range of Abilities and Its Impact on Technology" (Phase I)
  2. "Accessible Technology in Computing-Examining Awareness, Use, and Future Potential" (Phase II)
  3. Study Finds Mixed Results of Federal Web Site Accessibility
  4. eSchool News Special Report: Accessible Technologies
  5. Recent Congressional Action Suggests Lawmakers View E-Government as Lower Priority

RESOURCES

  1. Internet Text Messaging from MCI and AOL Online
  2. "Equity of Access" from the American Library Association (ALA)
  3. Access Board to Hold Weekly Workshops on 508
  4. "ADA Game" Promotes Understanding the Law and Improving Accessibility
  5. Accessible IT Technical Bulletin

PAST EVENTS

  1. ITTATC Audio Conference on Speaking Out About Inaccessible Technology in Commemoration of the 14th Anniversary of the ADA




 
UPCOMING EVENTS


1. 2004 GSA/FTS NETWORK SERVICES CONFERENCE, "TUNE INTO TECHNOLOGY"
Nashville, TN, August 16-19, 2004

The General Services Administration Federal Technology Service (GSA/FTS) is sponsoring the "Tune Into Technology" conference at the Gaylord Opryland Hotel and Convention Center in Nashville. This three-day conference will focus on information security, managed network services and new technology offerings. CEU credits may be earned at most track and training sessions.

ITTATC will be co-sponsoring a session, "Information Technology Accessibility" with the U.S. Access Board and the General Services Administration Federal Technology Service, during the conference.

Don't miss this opportunity to network with FTS Account Managers, and Industry partners. For more information on this largest of Federal Community Technology Event, access: http://www.askusa.com/nsc/Homepage.htm.


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FCC TELECOMMUNICATIONS/REGULATIONS


1. TRS AND SPEECH-TO-SPEECH SERVICES REPORT AND ORDER

FCC Public Order DA 04-1999 (June 30, 2004).

This Order approves the National Exchange Carrier Association's proposed provider compensation rates for TRS and IP Relay, Speech-to-Speech, and Video Relay Service over the July 1, 2004 to June 30, 2005 funding year.

Read the complete public order:

Word Version:
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1999A1.doc
PDF Version:
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1978A1.pdf




2. OBLIGATION TO DESIGNATE AGENT FOR FCC COMPLAINTS

FCC Public Notice DA-04-1978 (June 30, 2004).

This is a follow up to the September 29, 1999 FCC Report and Order that adopted the implementing regulations for Section 255, "which requires telecommunications equipment manufacturers and service providers to ensure that their equipment and services are accessible to persons with disabilities . . . ." Section 255 further requires covered manufacturers and providers to "designate an agent for service of informal and formal complaints received by the Commission." 47 C.F.R. §§ 6.1, 7.1 (2003).

Read the complete public notice:

Text Version:
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1978A1.txt
Word Version:
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1978A1.doc
PDF Version:
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1978A1.pdf




3. FCC PUBLIC NOTICE SUMMARIZES STATUS OF THE TRS CALLS FROM PAYPHONES
July 10, 2004

Public Notice DA No. 04-2333 (July 28, 2004).

This Public Notice reviews and concludes two years of reports from the FCC and the Coin Sent-Paid (CSP) Industry Team, and joint petitions from advocacy groups for the deaf and hearing impaired, regarding the manner in which pay phones are to be accessible.

Presently in effect is the pay telephone industry's ‘Alternative Plan' (adopted Aug. 25, 1995), which permits "[TRS users to] make local TRS calls from pay telephones free of charge, and may make long-distance toll calls by using calling cards or prepaid telephone debit cards." Furthermore, under the Alternate Plan, the pay telephone industry has implemented six FCC recommendations for outreach to the community of TRS users.

This Public Notice concludes that "all outstanding coin sent-paid issues have now been resolved," therefore, the FCC has determined that there is no further need for public comment on this issue. Persons experiencing concerns with pay phone accessibility, however, may continue to file complaints and petitions with the Commission.

Read the complete public notice:

Text version:
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2333A1.txt
Word version:
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2333A1.doc
PDF Version:
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2333A1.pdf


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FOR YOUR ACTION/INFORMATION


1. PUBLIC COMMENT PERIOD-STANDARDS & GUIDELINES OF SERVICE: LIBRARY OF CONGRESS NETWORK OF LIBRARIES FOR THE BLIND AND PHYSICALLY HANDICAPPED

The public comment period for the revised guidelines of the Library of Congress Network of Libraries for the Blind and Physically Handicapped is open till September 1, 2004.

View the revised standards & guidelines:

Word Version:
http://www.ala.org/ala/ascla/asclaissues/revStandards_and_Guidelines.doc
PDF Version:
http://www.ala.org/ala/ascla/asclaissues/revStandards_and_Guidelines_blind_h andicapped.pdf

Comments can be sent directly to Courtney Deines-Jones, Project Director: cdeinesj@grimalkingroup.com




2. THE ACCESS BOARD HAS ISSUED THE NEW ADAAG AND ABA ACCESSIBILITY GUIDELINES

The U.S. Access Board has announced release of the new ADA Accessibility Guidelines (ADAAG), updating "the access requirements for a wide range of facilities in the public and private sectors covered by the law." Jan Tuck, Vice Chair of the Access Board notes that the new guidelines will ensure that all renovated and newly built public buildings will be fully accessible.

Changes in the ADAAG, in part, include: (i) audible output and lower reach requirements for ATMs; (ii) improved ADAAG organization for ease of use; and (iii) greater consistency with model building codes (i.e., the International Building Code (IBC) and the American National Standards Institute (ANSI) standards). The Access Board "coordinated extensively with model code groups and standard-setting bodies throughout the process so that differences could be reconciled. . . . to achieve what it believes is "a historic level of harmonization."

The Access Board further updated the ABA Accessibility Guidelines, which apply specifically to federal buildings under the Architectural Barriers Act (ABA) of 1968.

Review the new ADAAG and ABA Accessibility Guidelines: http://www.access-board.gov/ada-aba.htm.




3. REAUTHORIZATION OF ASSISTIVE TECHNOLOGY ACT

Senators Harkin (Iowa), Gregg (New Hampshire), and Reed (Rhode Island) have introduced a bipartisan bill to strengthen and improve state Assistive Technology programs and ensure that "access to technology such as computers, hearing aids, instructional training materials, prosthetics and Internet sites is readily available for members of the public with disabilities."

The bill, in part:
  • Authorizes additional financial resources
  • Ensures accessible technology is available in schools and the community
  • Requires "device demonstration, equipment loan, device reutilization/recycling and financing systems such as low interest loan programs"
  • Aligns the AT Act with the IDEA, WIA, and the ADA Olmstead mandate
  • Allows funding to institutions of higher learning "for research and development of new assistive technology devices and for the adaptation, maintenance, servicing and improvement of existing assistive technology devices."
For more information, visit the senators' websites:

http://harkin.senate.gov/news.cfm?id=223184

http://reed.senate.gov/press108th/Education/rel-at-act-2004.htm




4. REPORT FINDS FERC HAS MISHANDLED ITS TECHNOLOGY

Wilson P. Dizard III, "Auditors Slam FERC's System Management," Government Computer News, July 6, 2004.

The Inspector General of the U.S. Department of Energy reports that the Federal Energy Regulatory Commission (FERC) has badly mishandled their systems management and "runs the risk of buying obsolete and needlessly expensive systems that won't meet user needs." The Inspector's report recommends that FERC develop enterprise architecture, introduce "capital planning and project management methods, and re-evaluate their system development projects."

Read the complete story:

http://www.gcn.com/vol1_no1/daily-updates/26506-1.html

Read the Inspector General's Report:

Office of Audit Services, U.S. Dep't of Energy, Audit Report: Management of the Federal Regulatory Commission's Information Technology Program (DOE/IG-0652, June 30, 2004). http://www.ig.doe.gov/pdf/ig-0652.pdf


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ARTICLES/PUBLICATIONS


1. "WIDE RANGE OF ABILITIES AND ITS IMPACT ON TECHNOLOGY" (PHASE I)

This report, commissioned by Microsoft Corp., finds:

  • An ever increasing need for accessible technology, in part due to longer life expectancy, "to allow individuals to customize their computers to help overcome physical and cognitive difficulties and impairments."
  • Benefits are "likely or very likely" to arise from accessible technology for 60% (101.4 million) of working age adults and 57% (74.2 million) of computer users.
Read the complete report:

Html Version:
http://www.microsoft.com/enable/research/
Word version:
http://download.microsoft.com/download/0/1/f/01f506eb-2d1e-42a6-bc7b-1f33d25 fd40f/ResearchReport.doc
PDF Version:
http://download.microsoft.com/download/0/1/f/01f506eb-2d1e-42a6-bc7b-1f33d25 fd40f/ResearchReport.pdf





2. "ACCESSIBLE TECHNOLOGY IN COMPUTING-EXAMINING AWARENESS, USE, AND FUTURE POTENTIAL" (PHASE II)

This follow-up report, commissioned by Microsoft Corp., presents specific findings regarding computer usage by individuals with disabilities and varying impairments, demands for accessible technology, awareness of accessible technology, and other factors that influence the rate of use.

Findings, in part, include:

  • 57% of persons who use computer are likely to benefit from accessible technology due to their experiencing a mild or severe difficulty/impairment
  • "Among individuals with mild or severe difficulties/impairments, 74% use computers compared with 84% of individuals without difficulties/impairments who use computers"
  • 69% of computer users with mild or severe difficulties/impairments currently use a form of accessible technology, though many would benefit from additional accessibility options and assistive technologies
  • 35% and 39% of computer users with mild vs. severe difficulties/impairments, respectively, report they "did not know if additional assistive technology products would enhance their computing experience"
  • Computer confidence and experience are two primary factors that impact use of accessible technology
  • "There is an opportunity for the IT industry to realize growth in the accessible technology market and improve computers by making accessible technology easier to find and use by all computer users. Specifically, presenting accessibility options and assistive technology products as part of a computer's functionality rather than as an aid for people with disabilities will reach more computer users and will increase the reach of accessible technology"
Read the complete report:

Accessible Technology in Computing-Examining Awareness, Use, and Future Potential http://download.microsoft.com/download/7/c/9/7c9c1528-a161-4b95-a79b-7393d7a ccc20/Accessible Technology and Computing-- Examining Awareness, Use, and Future Potential.doc




3. STUDY FINDS MIXED RESULTS OF FEDERAL WEB SITE ACCESSIBILITY

Jim Ellison, "Assessing the Accessibility of Fifty United States Government Web pages: Using Bobby to Check on Uncle Sam," First Monday (2004).

This study, evaluating 508 compliance and web accessibility among federal websites, concludes that the federal government, generally, is not meeting its own requirements. Twenty-two percent of reviewed home pages passed the ‘Bobby' accessibility checker for 508 compliance. Seventeen of the 39 home pages that did not pass Bobby, however, had only one error to correct.

Discrepant findings arise from a cross-check using ‘Cynthia Says,' which identified the same 11 (22%) sites plus an additional 10 as having met 508 requirements (42% compliance). These data, nonetheless, suggest that Web site accessibility "does not seem to have improved, and perhaps . . . has worsened" over the past four years.

Read the complete study:

http://www.firstmonday.org/issues/issue9_7/ellison/index.html

Visit the accessibility checkers:

Bobby http://bobby.watchfire.com/bobby/html/en/index.jsp
Cynthia Says http://ltg-projects.ummu.umich.edu/~melledge/accessibilitysite/CynthiaSaysTo ol.html




4. ESCHOOL NEWS SPECIAL REPORT: ACCESSIBLE TECHNOLOGIES

"Accessible Technologies: Ensuring that No Child with a Disability Is Left Behind," eSchool News (Aug. 1, 2004).

This eSchool News special report, "Accessible Technologies: Ensuring that No Child with a Disability Is Left Behind," warns that "the lack of communication and coordinated planning" among school officials, and their overall unfamiliarity with available accessible- and assistive-technologies, pose serious impediments to "providing a high-quality education for all students, including those with disabilities."

At a recent conference, however, the Consortium for School Networking (CoSN) unveiled two initiatives. First, a report, in part, (i) presents advice from special educators about how to use technology "to reach children with special needs;" (ii) outlines a course of action for improved communication among school officials; (iii) explains principles of universal design; and (iv) discusses classroom use of assistive technology.

Second, CoSN announced receipt of challenge grants from IntelliTools Inc. and Sprint Corp. The grants will be used to (i) create new school resources "to help make educational technology accessible for students with disabilities;" (ii) "build tools to integrate AT devices and services into the traditional curriculum;" (iii) "identify and spread awareness of best practices for increasing access to the curriculum for students with disabilities through the adoption and integration of AT devices and accessible software;" and (iv) "provide tools and training to improve the ways school systems identify, acquire, and implement AT products and accessible technologies in their classrooms."

The special report further addresses means of making distance-education programs fully accessible.

Read the complete report:

http://www.eschoolnews.com/resources/reports/accessibletech/index.cfm

For more information on the Consortium for School Networking (CoSN), visit: http://www.cosn.org/




5. RECENT CONGRESSIONAL ACTION SUGGESTS LAWMAKERS VIEW E-GOVERNMENT AS LOWER PRIORITY

Jason Miller, "Hill Moves Reflect E-Gov's Lower Profile,"
Government Computer News, Aug. 2, 2004.

Appropriators, who over the last three years have allocated only $13 million of the $100 million requested for the E-Government Fund, recently sought to eliminate another funding source for e-government projects.

The House Appropriations Committee last month approved a measure to prohibit the Office of Management and Budget from using surplus funding from the General Services Administration's Federal Supply Service account to pay for cross-agency e-government projects.

The full House has not voted on the Fiscal 2005 Treasury, Transportation and General Government appropriations bill, in which the language appears, and will not before the August recess ends Sept. 7. The Senate has moved only four bills out of committee, including those for the Defense and Homeland Security departments, military construction and legislative branch.

The moves come as e-government efforts, a high priority in recent years, seem to be losing some of their luster. With the administration focused on Iraq and re-election, and with many agency budgets tightening, e-government no longer commands the support it once did.

Read the complete story:

http://www.gcn.com/cgi-bin/udt/im.display.printable?client.id=gcn2&story.id= 26781


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RESOURCES


1. INTERNET TEXT MESSAGING FROM MCI AND AOL ONLINE

Amy Jordan, "MCI, AOL Unveil AIM Relay Services," TechNewsWorld, July 8, 2004.

MCI and AOL Online have agreed to provide hearing and speech impaired individuals with access to MCI's IP-Relay.com services for initiating and receiving text message calls via the Internet. Users will be able to access the service via "AOL, AIM and Apple iChat (versions 2.1 and up) . . . as well as on various wireless networks."

Read the complete story:

http://www.technewsworld.com/story/online/35026.html




2. "EQUITY OF ACCESS" FROM THE AMERICAN LIBRARY ASSOCIATION (ALA)

This brochure explains that the principle, ‘Equity of Access,' is one of ALA 's five "key action areas" aimed at "providing the highest quality library and information services for all people"-a matter "imperative for education, employment, enjoyment and self-government." A detailed checklist is included for assessing a library's state of equitable access, specifically addressing issues of Planning/Budget, Marketing/Outreach, Facilities/Equipment, Staff Development, Services, and Advocacy.

Read the complete brochure:

HTML Version:
http://www.ala.org/ala/ourassociation/governingdocs/keyactionareas/equityact ion/equitybrochure.htm
PDF Version:
http://www.ala.org/ala/ourassociation/governingdocs/keyactionareas/equityact ion/EquityBrochure.pdf




3. ACCESS BOARD TO HOLD WEEKLY WORKSHOPS ON 508

Beginning in August, 2004, the Access Board will conduct weekly one-day workshops on 508 requirements. All federal employees are eligible to attend one of these sessions.

For registration information: http://www.section508.gov/index.cfm?FuseAction=Content&ID=164




4. "ADA GAME" PROMOTES UNDERSTANDING THE LAW AND IMPROVING ACCESSIBILITY

The ADA Game, unveiled for the 14th anniversary of the ADA (July 26, 2004), is a leadership, training, and community-building resource for persons interested the rights of individuals with disabilities. It challenges players' knowledge of the law in real-life situations and promotes cooperative efforts to further accessibility in programs, transportation, public accommodations, communication, and employment.

The ADA Game is highly accessible by virtue of its website compliance with 508 and the World Wide Web Consortium (W3C) guidelines. The game is primarily sponsored by the Southeast Disability and Business Technical Assistance Center.

For more information, visit the ADA Game website: http://www.adagame.org/

Email the Southeast Disability and Business Technical Assistance Center: sedbtacproject@catea.org sedbtacproject@catea.org.




5. ACCESSIBLE IT TECHNICAL BULLETIN: AUGUST 2004

This monthly bulletin provides news and resources regarding IT accessibility.

To learn more, access past issues, or subscribe to their listserv, visit: http://www.ilr.cornell.edu/extension/ped/northeastADA/bulletin/

The August issue, not yet posted for public access, among other resources
  • "Breaking Down Barriers: K-12 and Beyond" is a free informational CD "on how accessible electronic and information technology can break down barriers for students with disabilities and improve educational and employment outcomes."

    For more information,
    Call: 1-800-949-4232
    Email: northeastada@cornell.edu.


  • "aDesigner" is IBM's new tool for evaluating the accessibility of web pages

    For more information, visit http://www.alphaworks.ibm.com/tech/adesigner


  • "courseGenie" works with Microsoft Word to permit educators the ease of making their online trainings accessible.

    For more information, visit www.coursegenie.com http://www.coursegenie.com/



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PAST EVENTS


1. ITTATC HOLDS AUDIO CONFERENCE ON SPEAKING OUT ABOUT INACCESSIBLE TECHNOLOGY IN COMMEMORATION OF THE 14TH ANNIVERSARY OF THE SIGNING OF THE ADA



On July 21, 2004, from 1-3 p.m. (EST), ITTATC hosted a nationwide gathering of technology consumers in commemoration of the 14th anniversary of the signing of the Americans with Disabilities Act.

During this free audio conference call (with simultaneous webcast captioning), a panel of experts educated consumers on the federal laws that support the availability of accessible information and telecommunication technology.

Consumers were encouraged to take action during the hands-on portion of the event by working with the local host site facilitators and experts to generate letters of complaint, which will be forwarded to the appropriate organizations.

To see more information about this audio cast, as well as access past ITTATC audio casts and web casts, access: http://www.ittatc.org/.


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Welcome to the distribution list for ACCESS E and IT NEWS…Promoting Accessible Information Technology and Telecommunications…e-news from the Information Technology Technical Assistance and Training Center (ITTATC).
ITTATC welcomes your suggestions, as well as your contributions of interest to members of this listserv concerning accessible electronic and information technology and telecommunications. All contributions must be received by the 25th of each month for consideration for the next month's newsletter. For questions, suggestions, or to submit a contribution, please contact Timothy P. Creagan, Esquire, ITTATC Director of Consumer Training, at tim.creagan@ittatc.org or Laura Farah, Program Associate, Law, Health Policy & Disability Center, University of Iowa College of Law, lfarah@mail.law.uiowa.edu.
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This is a publication of the Information Technology Technical Assistance and Training Center (ITTATC) which is funded by the National Institute on Disability and Rehabilitation Research of the U.S. Department of Education under grant number H133A000405. The opinions contained in this publication do not necessarily reflect those of the Department of Education.
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Information Technology Technical Assistance and Training Center
Center for Assistive Technology and Environmental Access
Georgia Institute of Technology
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Telephone: 1-800-726-9119 (Voice/TTY) · Fax: 404-894-9320 · Email: ittatc@ittatc.org